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FAQs

New Members

Q. What happens once I have joined Torfaen Dolphins?

Once your child has completed their free swimming session and been advised to join, they will then be able to attend their squad’s swimming sessions. (Please see the session times on the ‘Training Schedule’ webpage). You will also be asked to register your details on our online Active Portal and pay the Swim Wales and Torfaen Dolphins annual membership fee. All swimmers must be registered with Swim Wales for insurance purposes and to be able to compete in future swimming competitions.

Dawn, our Membership Secretary will be able to help you throughout the joining process, incase you have any further questions.

Q. When will I have to start paying for my child’s swimming fees?

Once your child has completed their free swimming trial, and offered a place in one of TD’s squads, you will be asked to set up a monthly standing order to the club for their swimming fees.

Q. How will I know which Swimming competitions my child can enter?

Once you are registered on our portal, you will receive an emailed invitation to enter your child in any forthcoming competitions that apply to them. Once logged into your account on the portal, you will then be able to enter them into their chosen races from the list available. If you are not sure which races to enter, speak to your child’s coach for advise. You can also contact our competition Secretary, Eileen on: [email protected] for any further help on how to enter, if needed.

Q. How can I access my account on the Active portal?

If you need to quickly access you child’s account on the Active portal, then please click here

Q. Who can I ask if I have any concerns about my child’s swimming?

If you have any concerns about your child’s swimming please speak to their coach or squad team Manager either at the beginning or at the end of the session. You can also email Hayley, our Welfare officer on: [email protected] if it is of a more a more serious nature.

Please read TD’s Code of Conduct (below) for further guidance.

Q. What can I expect to happen at a swimming Competition?

If you are new to competing it can be a bit overwhelming at first, but the coaches will be there to guide your child through the day. When you attend a competition make sure you bring all the necessary swimming equipment, including an extra towel and club t-shirt to wear between races. Healthy snacks are also very important and plenty of water. Please read the ‘Gala Info. doc’ & ‘First Meet documents below for more information.

Gala-Info

First meet

Q. Where can I find the results from a recent swimming competition?

All the results are posted on the events page. Just select the competition you want and find the results at the bottom of the information.

Q. How can I order TD Kit?

To order kit, please follow the link to the VX3 shop – https://vx3.com/collection/torfaen-dolphins

The coaches hold a stock of swim caps so if you require one, please transfer £7 to the main TD bank account with your swimmer’s name as a reference. The bank details are as follows: Account number: 71270532 and sort code: 40-34-10

We still have a limited amount of old style t-shirts and hoodies mainly in the smaller sizes. Please email Claire on [email protected] if you would like to check sizes

Q. Where can I find information about TD’s Committee members and how to contact them?

Please click here for information and contact details about our Committee members.

Q. Where can I find Torfaen Dolphins ‘Code of Conduct?

To find the code of conduct, click here.

Q. How can I fundraise for Torfaen Dolphins?

One of the easiest way to raise money for the club is to subscribe to Easy Fundraiser. The club gets a small percentage for purchases you make to companies that subscribe to the scheme. It costs you nothing so why not join so click on the link below for more information

https://www.easyfundraising.org.uk/causes/torfaen-dolphins

Testimonials

My Daughter Emily Joined TD a year ago, she was a decent 8 year old swimmer. A year later and her swimming is coming on great. However, what Emily has gained from the club has been so much more than that. She joined as a nervous, shy young lady more likely to be tearful than to swim in front of people….now swimming in front of people isn’t a big deal at all, in fact she relishes it! Her independence has flowed…

Chris
Sport is more than competing it’s about comradery and feeling part of a team. Torfaen Dolphins has given this to Dylan and more. The coaches have helped and encouraged Dylan from day one, guiding him from a keen recreational swimmer to now being a member of the Welsh Para swim squad. Dylan’s potential was spotted and developed by the coaching team from an early stage. They showed great patience as they developed his stroke and built his fitness to a stage where he is able to compete on the national and international stage. The close relationship between Dylan and his coaches promotes respect and more importantly confidence that spills over into his personal life. The routine of training, the commitment of coaches to facilitate his will to succeed to his maximum potential and the close friendships developed within the Torfaen squad promotes life skills that will serve him well in later life. Dylan has developed friendships across Wales, UK and more recently internationally through swimming. The coaching staff manage to find the perfect blend of fun and discipline needed for this very competitive sport, as a result Dylan is first out of the door at 5.30 every morning keen to get into the pool.

Mark & Deb
Our daughter has been swimming with TD for nearly two years. As a swimmer with an upper limb difference, the club and their fully inclusive approach has enabled her to move from a development swimmer, through classification and now a performance swimmer participating and medalling in national and international Para events. As a 10 yr old, the confidence, experiences and resilience that the coaches have helped to develop in her is just phenomenal. We as a family cannot thank the coaching staff enough who give their time tirelessly and voluntarily to nurture and develop every individual, regardless of ability, with enthusiasm and dedication to the sport.

Suzanne
Torfaen Dolphins has helped me to have the confidence to compete as a Para swimmer. The coaches work us hard but we have lots of fun! I’ve made loads of new friends at the Dolphins and love being part of such a great team! Everyone is really friendly and the coaches are pretty cool too!

Meghan

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