FAQs

New Members

Q. What happens once I have joined Torfaen Dolphins?

Once your child has completed their free swimming session and been advised to join,  they will then be able to attend their squad’s swimming sessions. (Please see the session times on the ‘Training Schedule’ webpage). You will also be asked to register your details on our online Active Portal and pay the Swim Wales and Torfaen Dolphins annual membership fee. All swimmers must be registered with Swim Wales for insurance purposes and to be able to compete in future swimming competitions.

Dawn, our Membership Secretary will be able to help you throughout the joining process, incase you have any further questions.

Q. When will I have to start paying for my child’s swimming fees?

Once your child has completed their free swimming trial, and offered a place in one of TD’s squads, you will be asked to set up a monthly standing order to the club for their swimming fees.

Q. How will I know which Swimming competitions my child can enter?

Q. Who can I ask if I have any concerns about my child’s swimming?

If you have any concerns about your child’s swimming please speak to their coach either at the beginning or at the end of the session. You can also email either Hayley or Jess, our Welfare officers on: [email protected] or [email protected] if it is of a more a more serious nature.

Please read TD’s Code of Conduct (below) for further guidance.

Q. What can I expect to happen at a swimming Competition?

If you are new to competing it can be a bit overwhelming at first, but the coaches will be there to guide your child through the day. When you attend a competition make sure you bring all the necessary swimming equipment, including an extra towel and club t-shirt to wear between races. Healthy snacks are also very important and plenty of water. Please read the ‘Gala Info. doc’  & ‘First Meet documents below for more information.

Gala-Info

First meet

Q. Where can I find the results from a recent swimming competition?

All the results are posted on the events page. Just select the competition you want and find the results at the bottom of the information.

Q. How can I order TD Kit?

There are a variety of TD kit items available and these can be purchased through our online portal. You will be able to try some of the  different sizes available on Sunday & Monday evenings at PALC from 5pm at our kit stall. All orders must then be placed online via the portal; however, you will be able to buy TD swimming caps and kit bags from the kit stall. Your order will be delivered to you at training, organised by Cheryl Clayton, our Committee member responsible for kit.

Q. Where can I find information about TD’s Committee members and how to contact them?

Please click here for information and contact details about our Committee members.

Q. Where can I find Torfaen Dolphins  ‘Code of Conduct?

To find the code of conduct, click here.