FAQs

New Members

Q. What happens once I have joined Torfaen Dolphins?

Once your child has completed their free swimming session and been advised to join,  they will then be able to attend their squad’s swimming sessions. (Please see the session times on the ‘Training Schedule’ webpage). You will also be asked to register your details on our online Active Portal and pay the Swim Wales and Torfaen Dolphins annual membership fee. All swimmers must be registered with Swim Wales for insurance purposes and to be able to compete in future swimming competitions.

Dawn, our Membership Secretary will be able to help you throughout the joining process, incase you have any further questions.

Q. When will I have to start paying for my child’s swimming fees?

Once your child has completed their free swimming trial, and offered a place in one of TD’s squads, you will be asked to set up a monthly standing order to the club for their swimming fees.

Q. How will I know which Swimming competitions my child can enter?

Once you are registered on our portal, you will receive an emailed invitation to enter your child in any forthcoming competitions that apply to them. Once logged into your account on the portal,  you will then be able to enter them into their chosen races from the list available. If you are not sure which races to enter, speak to your child’s coach for advise. You can also contact our competition Secretary, Eileen on: [email protected] for any further help on how to enter, if needed.

Q. How can I access my account on the Active portal?

If you need to quickly access you child’s account on the Active portal, then please click here

Q. Who can I ask if I have any concerns about my child’s swimming?

If you have any concerns about your child’s swimming please speak to their coach or squad team Manager either at the beginning or at the end of the session. You can also email Hayley, our Welfare officer on: [email protected] if it is of a more a more serious nature.

Please read TD’s Code of Conduct (below) for further guidance.

Q. What can I expect to happen at a swimming Competition?

If you are new to competing it can be a bit overwhelming at first, but the coaches will be there to guide your child through the day. When you attend a competition make sure you bring all the necessary swimming equipment, including an extra towel and club t-shirt to wear between races. Healthy snacks are also very important and plenty of water. Please read the ‘Gala Info. doc’  & ‘First Meet documents below for more information.

Gala-Info

First meet

Q. Where can I find the results from a recent swimming competition?

All the results are posted on the events page. Just select the competition you want and find the results at the bottom of the information.

Q. How can I order TD Kit?

To order kit, please follow the link to the VX3 shop – https://vx3.com/collection/torfaen-dolphins

The coaches hold a stock of swim caps so if you require one, please transfer £7 to the main TD bank account with your swimmer’s name as a reference. The bank details are as follows: Account number: 71270532 and sort code: 40-34-10

We still have a limited amount of old style t-shirts and hoodies mainly in the smaller sizes. Please email Claire on [email protected] if you would like to check sizes

Q. Where can I find information about TD’s Committee members and how to contact them?

Please click here for information and contact details about our Committee members.

Q. Where can I find Torfaen Dolphins  ‘Code of Conduct?

To find the code of conduct, click here.

Q. How can I fundraise for Torfaen Dolphins?

One of the easiest way to raise money for the club is to subscribe to Easy Fundraiser. The club gets a small percentage for purchases you make to companies that subscribe to the scheme. It costs you nothing so why not join so click on the link below for more information

https://www.easyfundraising.org.uk/causes/torfaen-dolphins

Latest News

Spooktacular 2023

Thanks to all the volunteers, visiting clubs and swimmers for making the 4th November Spooktacular so memorable. It was a fun, action-packed day of competitive swimming… Read more »

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Upcoming Events

Mar032024

St Davids Day Meet

When: March 03 2024 | Where: Pontypool Active Living Centre

Torfaen Dolphins are proud to present their St David's Day Meet - Sunday 3rd March 2024 CLOSED INVITATIONAL MEET @ Pontypool Active Living Centre 25 Metre 6 Lane Pool - Licence No: TBC (Under FINA Technical Rules and Swim Wales Laws) All events are heat declared winners Medals will be given for top 3 for each event in the following age groups: 8yrs, 9yrs, 10yrs, 11yrs, 12yrs, 13/14yrs. For further information please email: [email protected] ... View details »

View all events »

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